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Privacy policy
How we handle the information you share with us. Effective November 10, 2026.
Who we are
Fixit4U is a phone, tablet, laptop, game console and smartwatch repair shop at 1111 S College St, Ste 200 A, Auburn, AL 36832. You can reach us at (334) 849-0404 or info@thefixit4you.com.
What we collect
We only collect what you choose to send us through the forms on this website:
- Quote and appointment requests: your name, phone number, email address, device brand and model, the repair you need, your description of the problem, and your preferred date and time.
- Call-back requests: your name, phone number, the best time to call, and an optional note about the problem.
We don't ask for payment details, passwords or government ID numbers on this website.
How we use it
- To reply to your request, give you a price and schedule your repair.
- To call or email you about your repair.
- To send you a confirmation that we received your request.
We don't sell your information, and we don't use it to send marketing messages.
Services that help run this website
- FormSubmit (formsubmit.co) delivers form submissions to our email inbox and sends your confirmation email.
- Google provides the map, the fonts and, where shown, our Google reviews. When these load, Google may receive basic technical information such as your IP address, and the map may set its own cookies.
Each of these services has its own privacy policy.
Cookies and storage
This website doesn't use advertising or tracking cookies. It may store small, temporary settings in your browser, such as cached reviews, to load pages faster. The embedded Google map may set cookies of its own.
How long we keep it
We keep your request in our email for as long as we need it to help you and keep a record of your repair. You can ask us to delete it at any time.
Your choices
You can ask to see, correct or delete the information you've sent us. Call (334) 849-0404 or email info@thefixit4you.com.
Children
This website isn't meant for children under 13, and we don't knowingly collect their information.
Changes
If we change this policy, we'll update it on this page and change the effective date above.