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Frequently asked questions
Quick answers about repairs, prices, the warranty and visiting the shop. Still curious? Call (334) 849-0404.
Repairs and timing
How long does a repair take?
We offer same-day service, and most repairs usually take about 30 minutes. Some jobs, like water damage, can take longer. We'll let you know when you drop it off.
Do I need an appointment?
No. Walk-ins are welcome. You can also make an appointment online or call (334) 849-0404.
What devices do you repair?
Phones, tablets, laptops, game consoles and smartwatches, including iPhone, Samsung Galaxy, Google Pixel, iPad, MacBook, PlayStation, Xbox, Nintendo Switch and Apple Watch. See all services.
What should I do if my phone got wet?
Turn it off, don't charge it, skip the bag of rice, and bring it in as soon as you can. The sooner we can open it up, the better the chances.
Prices and warranty
How much does a repair cost?
Quotes are free. The price depends on your model and the part it needs, and we confirm it with you before any work begins. Get a free quote for your device.
Is there a warranty?
Yes. Our repairs come with a 90-day technical warranty. Ask in store for the details on what's covered.
Do you offer discounts?
Yes. Students, military, veterans and first responders, returning customers, social media followers, repair bundles and multi-device visits save $5 to $10. Screen repairs come with a free or half-price screen protector, and trade-ins earn store credit. See all discounts.
Data, unlocking and phones
Will I lose my data?
Repairs like a screen or battery replacement usually don't affect your data, but back up your phone first if you can, just in case.
Can you move my data to a new phone?
Yes. We offer data transfer from your old phone to your new one.
Do you unlock phones?
Yes. Tell us your phone model and current carrier and we'll let you know the options.
Do you buy and sell phones?
Yes. We buy phones, tablets, laptops, consoles and watches, even cracked, locked or dead ones, and pay in cash or Zelle. Bring a photo ID to sell. Trade-in is available. We sell new, used and refurbished phones with a 30-day technical warranty. Get a free offer or find a phone.
Visiting the shop
Where are you located?
1111 S College St, Ste 200 A, Auburn, AL 36832, with parking in front of the shop. Get directions.
What are your hours?
Didn't find your answer?
Call the shop or send a quote request. We're happy to help.